One Company. One Solution. Three Easy Phases.
Navigating You to the Perfect
Business VoIP Phone Plan
At Call Flow Solutions, we have more than 40 years of combined experience creating the perfect call flow plan for your phone service. We understand that an exemplary call flow takes the guesswork out of customer navigation. Every office phone system we design includes several effective call flow elements:
- An effective greeting
- Authentication
- Empathy
- Transitions
- Troubleshooting
- Recapping
- A strong finish
Starting and finishing the call strong is key to making a great first impression. We design your office phone systems and corporate VoIP solutions from start to finish. Here’s a look at our process.
Discovery
We meet with you and your team to review all necessities and wished for the perfect phone system. Our experienced advisors take the time to learn your business ensuring that our recommendations fit your company's interests.
Design the Call Flow
Our Call Flow engineers have a wealth of technical and industry knowledge. We design call flow paths that will make the company's call process easier and the client's experience with your company a smooth one.
Installation/Execution
Our job doesn't end with a recommendation or design. We are with you throughout the implementation process, ensuring that the plan comes to fruition. We project manage and check the work so you don't have to.


Our Business VoIP Process
We begin the design process with a whiteboard session. During this phase, our experts work on creating an efficient map for connecting callers and companies. We then create a customized call flow that reflects your customers’ unique needs and even adapts to your schedule. After creating the map, we manage the entire project until the very last connection is made. Our experienced engineers are familiar with the equipment your business should use for your phone solutions, and we can help you set it up.
We’re so confident of our capabilities that we can guarantee you the best experience around. Our staff has experience working for Phone System manufacturers at industry leaders like AT&T, Avaya, Mitel, Ring Central, and Verizon, meaning we deeply understand the strengths and weaknesses of each business VoIP provider. At Call Flow Solutions, we only take on jobs we’re confident we can excel at. We will even refer you to another firm if your business requires call flow services that we cannot accommodate.
If you’re ready to learn how Call Flow Solution can help your business answer your customers’ calls more efficiently, contact us online or reach out for an appointment today.

Vendors We Work With







